At Sackett & Associates Insurance Services, Inc. (“we”, “our”, or “us”), we respect your privacy and are committed to protecting it. We want to ensure that you are informed about how we protect, use, and share the information we collect.

This Privacy Policy ("Policy") governs the collection, use, maintenance, and disclosure of information from Users ("Users") of the https://www.sackettinsurance.net website ("Site"). It applies to the Site and all products and services provided by Sackett & Associates Insurance Services.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including but not limited to when Users visit our Site, fill out forms, or engage with other activities, services, features, or resources available on our Site. Users may be asked for information such as their name, email address, mailing address, and phone number. We will only collect personal identification information if Users voluntarily submit it to us. Users can always refuse to supply personal information, although this may limit their ability to engage in certain Site-related activities.

Non-personal Identification Information

We may collect non-personal identification information about Users when they interact with our Site. This can include the browser name, type of computer, and technical information about Users' means of connection to our Site, such as the operating system and the internet service providers used, among other similar details.

Web Browser Cookies

Our Site may use "cookies" to enhance the User experience. A User's web browser places cookies on their hard drive for record-keeping purposes and, in some cases, to track information about them. No personally identifiable information is stored on the cookie. Users can set their web browser to refuse cookies or alert them when cookies are being sent. Please note that doing so may cause some parts of the Site to function improperly.

SMS Consent and Communication

Sackett & Associates Insurance Services will not send text (SMS) messages to clients unless explicit consent is provided verbally, electronically via email, or if the client initiates communication by texting us first. By providing your phone number and consenting to SMS communication, you agree to receive text messages from us regarding account management, reminders, or other service updates.

Your phone number and SMS consent will never be shared with third parties or affiliates, nor will it be used for marketing purposes without your express opt-in consent. We are committed to ensuring your privacy, and SMS consent will be used solely to enhance the services we provide.

How We Use Collected Information

We may use personal information collected from Users for the following purposes:

• To improve customer service
  Information you provide helps us respond to your requests and support needs more efficiently.
• To personalize User experience
  We may use aggregate information to understand how our Users as a group use the services and resources on our Site.
• To improve our Site
  We may use feedback you provide to enhance our products and services.
• To send periodic emails
  We may send emails to respond to inquiries, questions, or other requests only when Users opt in.
• To target marketing opportunities
  We may use information for promotional purposes, but only if you have given your consent.

We also use Google Analytics to collect information about how Users interact with our Site, such as the frequency of visits and the pages accessed. This information helps us improve the functionality of our Site and services. Google Analytics collects IP addresses but does not link this data to personally identifiable information. For more information, please review the Google Analytics Terms of Use and the Google Privacy Policy.

How We Protect Your Information

We take security seriously and implement industry-standard measures to protect the information we collect and store. We use policies and procedures designed to prevent unauthorized access, alteration, or disclosure of your personal data. While we strive to maintain a secure environment, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. We also require third parties to maintain similar security standards.

Sharing Your Personal Information

We do not sell, trade, or rent Users' personal identification information to others. We may share general, aggregated demographic information that is not linked to any personal identification data with our business partners, trusted affiliates, or advertisers for the purposes outlined in this Policy. We only share the necessary information with insurance carriers to facilitate the quoting and provision of insurance services.

Links to Third-Party Websites

Our Site may contain links to third-party websites, which are not operated or controlled by us. These links are provided for your convenience, and you use them at your own risk. Please note that we are not responsible for the content or privacy practices of third-party websites. We encourage you to review the privacy policies of any linked websites.

Marketing

With your consent, we may use your personal information, such as your name, email address, or phone number, to send you promotional materials related to our services. You can opt out of receiving such communications at any time by following the instructions provided in the marketing emails or by contacting us directly.

Even if you unsubscribe from marketing emails, we may still send you important communications related to your account, such as customer service announcements, administrative notices, or other necessary business communications.

Corporate Transactions

In the event of a corporate transaction, such as a merger, sale, or acquisition, your personal information may be transferred as part of the transaction. Any such transfer will be subject to this Privacy Policy.

Minors

We are committed to protecting children's privacy. Our Site is not intended for use by children, and we do not knowingly collect personal information from minors. If we learn that we have collected personal data from a child without parental consent, we will take steps to delete it immediately.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. When we do, we will revise the date at the bottom of this page. We encourage Users to review this Policy periodically to stay informed about how we protect personal information. By continuing to use the Site after any changes are posted, you acknowledge your acceptance of those changes.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree with this Policy, please do not use our Site. Continued use of the Site following any changes will constitute your acceptance of those updates.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Mail: 351 Sexton Road, Suite B, Sebastopol, CA 95472
Email: info@sackettinsurance.net
Phone: (707) 823-3689
Fax: (707) 823-0940

Last updated: October 15, 2024